Refund Policy

At 4money.in (Openmart), we strive to provide a seamless mobile recharge experience. However, we understand that technical issues or incorrect transactions may sometimes occur. This policy outlines the conditions and procedures for refunds.

1. Eligibility for Refunds

• Refunds are eligible only in cases where there is a failed transaction, incorrect recharge, or technical error on our end.
• Refund requests must be initiated within 48 hours of the transaction.
• Refunds will only be processed for transactions completed directly on [4money.in].

2. Non-Refundable Transactions

• Successful recharges cannot be refunded once processed with the mobile operator.
• Transactions where incorrect details (e.g., mobile number, amount) were entered by the user are not eligible for refunds.
• Any promotional or cashback offers provided at the time of recharge are non-refundable.

3. Refund Process

To request a refund, please contact our support team at [openmartonline2020@gmail.com] with your transaction ID and a brief description of the issue. We may require additional information to process your refund request.

4. Refund Timelines

• Approved refunds will be processed within 5-7 business days and credited back to the original payment method.
• Processing times may vary depending on your bank or payment provider.

5. Late or Missing Refunds

If you have not received your refund within the specified timeline, please check with your bank or payment provider, as it may take additional time to reflect in your account.

For further assistance, you may contact our support team at [openmartonline2020@gmail.com].

6. Contact Us

For any questions about our refund policy, please reach out to our support team at [openmartonline2020@gmail.com] or call us at [+91 9947602866 ].